Find out more about Direct Debits and get guidance on the different ways you can set up, amend or cancel them.
A Direct Debit can be a good way to make sure your household bills and other regular outgoings are paid on time.
When arranging a Direct Debit, you agree terms like the payment date and amount with the company billing you. This gives them permission to automatically take payments from your account on an agreed schedule - for example, each month.
You'll need: your name and address, your bank's name and address, your account number and sort code.
This could be online, or you may need to request a physical form from the company. There might also be an option to give your details over the phone.
The company will arrange the Direct Debit using the details you've provided.
The first payment will leave your account on the date you agreed and continue until the Direct Debit is cancelled.
To amend a Direct Debit, you'll need to contact the company directly.
If you want to cancel a Direct Debit altogether, it's usually quickest to do it in online or mobile banking. You need to cancel at least 2 working days before your next payment is due, otherwise the money may still be taken from your account. Before the final payment date, you should also inform the company to make sure they end the contract.
Log on to online banking - you'll need your Secure Key.
Select 'Direct Debits' from the quick links section, choose the relevant account and find the Direct Debit you want to cancel.
Select the 'More information' icon.
Choose 'Cancel' and follow the on-screen instructions.